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Take Control of Every Delivery From Dispatch to Doorstep.

Manage your restaurant's complete delivery operation from one connected system. Assign riders, monitor active deliveries, manage delivery zones, track orders, handle cash collection, and coordinate your own fleet or delivery partners.

Dispatch Queue
Live Rider Tracking
Delivery Zones
Cash Management
Performance Analytics
Delivery and fleet management platform
DELIVERY DISPATCH
Restaurant
Ali (ETA: 4m)
READY FOR DISPATCH
Order #1057 • PKR 2,350
9:41
Rider AppOnline
CURRENT TASK
#ORD-1057
Hayatabad Phase 3
PKR 2,350
Cash on Delivery
ORDER READYDISPATCHRIDERDELIVERED
Delivery Complexity

Your Delivery Operation Shouldn't Depend on Calls and Messages.

When restaurants manage deliveries manually, dispatchers often have to coordinate orders through phone calls, WhatsApp messages, paper notes, and separate tracking tools. That becomes increasingly difficult as order volume grows.

Manual Coordination

Riders waiting around not knowing which order to pick up.

No Central View

Customers calling for updates because dispatch has no live map.

Cash Discrepancies

Cash collection inconsistencies at the end of the shift.

Lost Performance Data

Difficult to track rider speed or analyze delivery zone profitability.

THE OLD WAY
Call Rider
↓
Send Address via WhatsApp
↓
Wait for Confirmation
↓
Customer Calls Restaurant
THE MHSTUDIO WAY
Dispatch Queue
↓
Rider Assigned
↓
Out for Delivery
↓
Delivered
Everything remains visible in the system.
Flexible Delivery Models

Use Your Own Riders, Delivery Partners, or Both.

Every restaurant operates differently. Our system supports three primary delivery models to fit your operational strategy and capacity needs.

🛵

Own Fleet

Manage your own riders. The system tracks assignments, live routes, cash collection, and rider performance.

Restaurant Own Fleet
🤝

Delivery Partner

Use an external delivery provider. Orders are dispatched through supported delivery integrations or partner workflows.

Restaurant Partner
⚖️

Hybrid

Use your own riders for nearby deliveries, and external partners when additional capacity is needed during peak hours.

Restaurant Own Fleet
Restaurant Partner
Dispatch Workflow

Every Ready Order Enters One Dispatch Queue.

When the kitchen marks a delivery order as ready, it automatically moves into the delivery dispatch workflow. The dispatcher sees everything needed to make the right assignment.

HIGH PRIORITY
#ORD-1057
Ahmed • Hayatabad Zone
PKR 2,350
Ready 7:42 PM
Intelligent Assignment

Assign the Right Rider, Automatically.

Dispatchers can manually assign orders, or let the system automatically recommend riders based on availability, current location, route, and delivery zones.

Suggested Riders
🛵
Ali
1.2 km away • Available
🛵
Hamza
2.4 km away • Available
Restaurant Rider App

Give Riders a Simple App for Every Delivery Task.

The rider app provides a clear task list, navigation, and customer information without giving access to the full restaurant admin panel. When a rider receives an assignment, they can accept or reject it, keeping dispatch updated instantly.

  • Clear Task List: Know exactly what order to pick up and where to go next.
  • Acceptance/Rejection: Dispatch is notified immediately if a rider cannot take an order.
  • Navigation: One-tap routing to the restaurant and customer.
  • Customer Info: View addresses and instructions securely.
12:04
Welcome, Ali
Online & Available
NEW ASSIGNMENT
#ORD-1058
Phase 6, DHA
PKR 1,850
Cash
UPCOMING TASKS
#ORD-1059
Pending Pickup
Live Operations

See Your Delivery Operation in Real Time.

The dispatcher can view active deliveries on a map, monitor rider locations, and manage delivery zones and fees.

Live Delivery Map

Track riders, customer destinations, and active routes.

Restaurant HQ
Ali #ORD-1057
Out for Delivery (12m)

Delivery Zones & Fees

Control where you deliver, zone fees, and minimum orders.

Zone A
0–3 km Radius
PKR 100 Fee
Zone B
3–6 km Radius
PKR 180 Fee
Zone C
6–10 km Radius
PKR 250 Fee
Cash & Status Management

Keep COD Deliveries Accountable.

Record expected collection, rider collected amounts, and outstanding cash statuses. When a delivery goes wrong, riders can report issues (e.g., Customer unavailable) creating a clear record for dispatch.

RIDER END OF SHIFT (ALI)
Total COD Deliveries14 Orders
Expected CashPKR 32,450
Reconciled AmountPKR 32,450
Delivery Analytics

Turn Delivery Data Into Better Decisions.

Track average delivery times, rider performance, and peak demand periods. Understand which zones generate the most orders and where your fleet needs attention.

34m
AVG DELIVERY TIME
98%
COMPLETION RATE
TOP RIDER: ALI
Completed 148
Avg Time 31 min
The Complete Delivery Workflow

From Kitchen to Customer, Every Step Is Connected.

Delivery orders start at the POS or Online Ordering website, flow into the Kitchen Display System, and seamlessly move into Dispatch. Every status creates a clearer operational record for the restaurant.

ORDER
RECEIVED
KITCHEN
PREPARING
READY FOR
DISPATCH
RIDER
ASSIGNED
OUT FOR
DELIVERY
DELIVERED

Delivery & Fleet Management is not just "an app for riders." It is the restaurant's complete delivery fulfillment layer connected to your POS, KDS, Online Ordering, and RMS.

Built for Every Operation

Delivery Management for Different Restaurant Types

Whether you run a single high-volume location or multiple branches, the system adapts to your delivery needs.

🍔

Fast Food

Handle high-volume delivery dispatch efficiently.

🏢

Multi-Branch

Manage delivery operations separately by branch while maintaining central visibility.

🍽️

Full-Service

Manage dedicated delivery fleets alongside dine-in operations.

☕

Cafés & Bakeries

Manage smaller delivery fleets and coordinate scheduled or same-day deliveries.

Common Questions

Delivery & Fleet FAQ

Do I need my own riders?

No. You can operate with your own fleet, delivery partners, or a hybrid model depending on your requirements and available integrations.

Is the rider app included?

A rider-facing application can be included or configured as part of a delivery management implementation depending on your selected package.

Can I manage COD?

Yes. Cash collection can be recorded against the relevant rider and order for seamless end-of-shift reconciliation.

Can delivery connect with my POS and Kitchen?

Yes. Delivery orders can flow through the same central order workflow, enter the KDS, and automatically move into dispatch after preparation.

Ready to Streamline Deliveries?

Take Control of Every Delivery.

Stop managing riders, addresses, delivery orders, and customer calls across disconnected tools. Bring your delivery operation into one connected system—from kitchen readiness to dispatch, tracking, delivery, and reporting.